Door won't close?
Your home is exposed. Call now.
Garage door reversing? Won't shut fully? This is a security emergency - your home is open. Most "won't close" issues are sensor problems. Call now and we give you an honest arrival time.
Real person answers. No voicemail, no callbacks.
Emergency? Get Help Now
Try this quick sensor check first
Most "won't close" calls are misaligned sensors. Try this before calling - it may save you a service visit.
- 1. Look at the photo-eye sensors - small black boxes on each side of the door, 4-6 inches from the floor.
- 2. Check if the LED lights are on (typically one green and one red or orange).
- 3. Clean sensor lenses with a soft cloth - spiderwebs and dust block the signal.
- 4. Make sure sensors point directly at each other - a gentle adjustment may be all they need.
- 5. Try closing the door again. If it still reverses, call us now.
Common "won't close" symptoms
Recognize yours below. We use this same list to diagnose over the phone.
Still won't close after the sensor check? Call us.
We'll diagnose it over the phone, call any hour, and give you an honest arrival time.
How emergency service works
From your first call to a secured home - here is what to expect.
Call us
Describe the symptoms. We'll diagnose over the phone - many sensor issues can be sorted out by phone. If not, we send a technician and give you an honest arrival time.
We head your way
A truck stocked with the common parts heads your way. We know your home is exposed, so call any hour.
We secure it
Sensors aligned, wiring repaired, track adjusted - whatever it takes. Your home is secured before we leave.
Emergency response timeline
"Won't close" is a security emergency. We prioritize evening calls when your home is most at risk.
Business hours
7:00 AM - 6:00 PM
Standard response. Most "won't close" repairs are done in one visit.
Evening hours
6:00 PM - 10:00 PM
Door will not close and night is coming? Call and we give you an honest arrival time. Do not leave your home exposed overnight.
Late night
10:00 PM - 7:00 AM
Our phone line is answered every night and every holiday. You get the price before any work starts.
Security reality: An open garage door is an open door to your home. If your door won't close and it's after 5 PM, don't wait until morning. Call for evening emergency service.
"Won't close" questions answered
Why won't my garage door close?
Common causes: misaligned photo-eye sensors (the most common cause, often a quick fix), sensor blocked by debris/spiderwebs, sensor wiring damaged, broken or loose track, door off balance, limit switch needs adjustment, obstruction in door path. Most won't-close issues are sensor-related, and most repairs are done in one visit.
How fast can you fix a door that won't close?
Call us any hour and we give you an honest arrival time. Sensor alignment (most common cause) is often a quick fix. We carry common parts for same-day repair on most won't-close issues.
Is it dangerous to leave my garage door open overnight?
Yes - security risk. Open garage = easy access to home, tools, vehicles. If your door won't close and it's evening/night, call for emergency service. We can provide temporary fix or security boarding if needed until permanent repair.
Can I manually close a door that won't close with the opener?
Maybe - depends on cause. If sensor issue: you can pull emergency release and manually close door (disconnect opener first). If mechanical issue (bent track, off balance): manual operation may damage door further. Call us for phone guidance - we can diagnose over phone and advise if safe to manually close.
How do I get a quote for this service?
Call us and describe the issue. We'll give you an honest quote over the phone before we head your way. Most won't-close repairs are straightforward, single-visit fixes.
Will my homeowners insurance cover this repair?
Typically no - insurance covers sudden damage (storm, vehicle impact), not mechanical failures or maintenance items. Sensor issues, worn parts, and adjustment needs are considered maintenance. However, if door won't close due to storm damage, vandalism, or vehicle impact, insurance may cover it.
Why does my door close only when I hold the wall button?
This is a classic sensor issue. When you hold the wall button, you're bypassing the photo-eye safety sensors. It means your sensors are misaligned, blocked, or have damaged wiring. The opener is designed this way as a safety feature. Call for sensor service.
What if my door won't close and a storm is coming?
Alabama weather does not wait. If a storm is approaching and your door won't close, call us right away for emergency service. We can often walk you through manually closing the door over the phone (if safe) while we get a technician to you, and we prioritize weather-related emergencies.
Current Coupon
Save on any garage door repair with our current coupon. Claim it online and we apply it to your visit.
See all couponsWeekly Special
Any Garage Door Repair
10% OFF
Covers cable, panel, track, and general repair service calls.
One coupon per household. Mention code when booking. Cannot combine with other offers.
Claim This CouponDon't wait. Call any hour.
A door stuck open is a security risk. Don't leave your home exposed overnight.
24/7/365 emergency service. You get the price before any work starts.
Bonded and insured. Local, mobile technicians.
Emergency Door Won't Close Across Our Focus Regions
Home office in Huntsville. Our crews are mobile and serve all of Alabama. Find your region below.
Huntsville Metro
Birmingham Metro
The Shoals
Montgomery Area
Tuscaloosa
Auburn and Opelika
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