Door won't close?
Your home is exposed. Call now.
Garage door reversing? Won't shut fully? This is a security emergency - your home is open. 90% of "won't close" issues are sensor problems - fast fix. Call now for 60-90 minute response.
Real person answers. No voicemail, no callbacks.
Emergency? Get Help Now
Try this 2-minute sensor check first
90% of "won't close" calls are misaligned sensors. Try this before calling - it may save you a service visit.
- 1. Look at the photo-eye sensors - small black boxes on each side of the door, 4-6 inches from the floor.
- 2. Check if the LED lights are on (typically one green and one red or orange).
- 3. Clean sensor lenses with a soft cloth - spiderwebs and dust block the signal.
- 4. Make sure sensors point directly at each other - a gentle adjustment may be all they need.
- 5. Try closing the door again. If it still reverses, call us now.
Common "won't close" symptoms
Recognize yours below. We use this same list to diagnose over the phone.
Still won't close after the sensor check? Call us.
We'll diagnose it over the phone and dispatch if needed - all in under 5 minutes.
How emergency service works
From your first call to a secured home - here is what to expect.
Call us
Describe the symptoms. We'll diagnose over the phone - many sensor issues are phone-fixable in 5 minutes. If not, we dispatch immediately.
We dispatch
Evening security emergencies get priority. Fully stocked truck dispatched. 60-90 minute arrival for evening calls. We know your home is exposed.
We secure it
Sensors aligned, wiring repaired, track adjusted - whatever it takes. Most repairs done in 30-60 minutes. Your home is secured before we leave.
Emergency response timeline
"Won't close" is a security emergency. We prioritize evening calls when your home is most at risk.
Business hours
7:00 AM - 6:00 PM
Standard response. Most "won't close" issues fixed in under 30 minutes after arrival.
Evening hours
6:00 PM - 10:00 PM
Priority dispatch for security emergencies. Do not leave your home exposed overnight.
Late night
10:00 PM - 7:00 AM
On-call technicians available 24/7. Same rates as daytime - no premium charges.
Security reality: FBI statistics show 9% of home burglaries enter through open garage doors. If your door won't close and it's after 5 PM, don't wait until morning. Call for evening emergency service.
"Won't close" questions answered
Why won't my garage door close?
Common causes: misaligned photo-eye sensors (60% of cases - quick 5-minute fix), sensor blocked by debris/spiderwebs, sensor wiring damaged, broken or loose track, door off balance, limit switch needs adjustment, obstruction in door path. Most won't-close issues are sensor-related and fixed within 30 minutes.
How fast can you fix a door that won't close?
60-90 minute emergency response. Most repairs completed in 30-60 minutes after arrival. Sensor alignment (most common): 5-10 minutes. Wiring repair: 20-30 minutes. Track adjustment: 30-45 minutes. If hardware replacement needed (broken sensor, damaged track): 45-90 minutes. We carry common parts for same-day repair.
Is it dangerous to leave my garage door open overnight?
Yes - security risk. Open garage = easy access to home, tools, vehicles. Most home burglaries with garage access enter through garage. If your door won't close and it's evening/night, call for emergency service. We can provide temporary fix or security boarding if needed until permanent repair.
Can I manually close a door that won't close with the opener?
Maybe - depends on cause. If sensor issue: you can pull emergency release and manually close door (disconnect opener first). If mechanical issue (bent track, off balance): manual operation may damage door further. Call us for phone guidance - we can diagnose over phone and advise if safe to manually close.
How do I get a quote for this service?
Call us and describe the issue. We'll give you an honest quote over the phone before dispatching. Most won't-close repairs are straightforward, single-visit fixes.
Will my homeowners insurance cover this repair?
Typically no - insurance covers sudden damage (storm, vehicle impact), not mechanical failures or maintenance items. Sensor issues, worn parts, and adjustment needs are considered maintenance. However, if door won't close due to storm damage, vandalism, or vehicle impact, insurance may cover it.
Why does my door close only when I hold the wall button?
This is a classic sensor issue. When you hold the wall button, you're bypassing the photo-eye safety sensors. It means your sensors are misaligned, blocked, or have damaged wiring. The opener is designed this way as a safety feature. Call for sensor service - usually a 5-10 minute fix.
What if my door won't close and a storm is coming?
Alabama weather does not wait. If a storm is approaching and your door won't close, call immediately for emergency dispatch. We can often walk you through manually closing the door over the phone (if safe) while a technician is en route. During severe weather season (March-June), we prioritize weather-related emergencies.
Don't wait. Every minute matters.
A door stuck open is a security risk. Don't leave your home exposed overnight.
24/7/365 emergency service. Same rates, day or night.
Licensed and insured. Serving Alabama since 2010.
Emergency Door Won't Close Throughout Alabama
Professional service in 31 cities across Alabama. 8 regional hubs with statewide coverage.
Same-day service • Under 60 minutes response at hub locations
Serving 150+ ZIP codes across Alabama, from the Tennessee Valley to the Gulf Coast
